You’ve just finished your speech and, hard to imagine, you weren’t universally loved. In fact, some people in the audience are now firing tough questions at you.
What do you do?
For starters, never say or do anything that suggests you feel it is a tough question. It’s not as simple as the following the cliche of “never let ‘em see you sweat.” But that is a good starting point. If you look at each questioner and each question in a polite and pleasant manner, audience members won’t feel like they got under your skin. (That is often the goal of some questioners)
